Customer Testimonials
I’ve never been to this dealership until the other day, had a small noise with my q50 that’s under factory warranty. Austin the service manager came over to introduce himself and from there on this was the best I’ve been treated at a dealership in my entire life, hands down. He had two of the service guys at my car to look at it within 5min, I had no appointment or anything, I was in and out with a courtesy loaner in under 25min. They’re doing something right here for sure. Thanks to the whole team ... Read More Google - Jun 28, 2026
Shak was so amazing helping us out to buy our beautiful 2022 INFINITI Q60. He went out of his way to get us the best deal possible. We highly recommend Infinity of West Palm Beach to purchase your new of pre-owned Infinity.
Had a great experience with Andre! Looking forward to enjoying my new car 🙂
Although I originally purchased my vehicle from Carvana in 2018, I have been taking it to INFINITI of the Palm Beaches for service for the past 8 years and my service advisor, Danny Solorzano, has been there for me the entire time. He is easy to contact and is always responsive, he is incredibly knowledgeable and answers my questions in a way that I (as a lay person) can understand. I feel comfortable with him and trust him to help me take the best care of my car. I have never felt like he was trying to sell me something I didn'... Read More Google - Jun 7, 2026
M. Conte my advisor was very helpful. Ty
Great experience. Great service. Danny is a true professional and was a pleasure to work with.
Sales person their was exceptional. go see him, made the leasing process super easy. They beat all the INFINITI dealers in the area
They really go above and beyond to make you feel comfortable. They also wash your car after the service very well.
I was taken care of at the dealership by Mark and Tamayo and they were absolutely wonderful and so helpful and got my car straightened out highly recommend them. They get a 10 star rating both of them.
Andre is the best in sales !!!
Marc Conte provided great customer service. My vehicle was fixed in the timeframe he communicated and we were on our way!
Service staff right on top of my issues. In particular, Marc Conti, our service advisor, was terrific in helping in the diagnosing and also keeping me abreast of the progress of the work. Thanks so much.
However, finally finding and repairing a rattling in car over a period of years paying for a part and labor was quite expensive. This car was brought to INFINITI many times during the warranty period but they could not locate source of the rattle. Now after warranty expired the rattle was found and fixed but at my expense. Contacted INFINITI Customer Service asking for ... Read More Google - Apr 25, 2026
Danny is a pleasure to work with, we trust him with servicing our two vehicles.
Went in to look at a used car, met the sales representative, test drove the car, talked some numbers, signed some papers, drove home with a great car, all in less than 3 hours. Absolutely the best experience I've ever had at a dealership. Brendan was awesome. Could not have had a better salesman. Will definitely go there again when I need another vehicle.
Austin was exceptional
Have been coming to INFINITI of the Palm Beaches for over seven years now. Been working with our Service Manager, Danny Solarzano, for the entire time we have been coming to this service center. Danny is the very best at what he does. He has great integrity, is trustworthy, honest, sincere and always is looking out for our best interests. He is pleasure to work with and is such a great representative for your dealership!
Had an appointment this morning to service our vehicle, and the customer service was exceptional from start to finish. My advisor, Austin, was fantastic. Polite, straightforward, and efficient. Truly a pleasure to work with. If you’re looking for great customer service, you’ll find it here.
Alaijah provided exceptional service as an advisor. She was professional, knowledgeable, and always willing to help. Her positive attitude and attention to detail made the entire experience smooth and stress-free. Truly outstanding work!
Great service. Super fast. And Alaijah always she is the best. Thank you.
Great leasing experience at INFINITI of the Palm Beaches. Alejandro Serrano listened to my needs and was extremely patient and went above and beyond to get me what I needed. David Rodriguez made the closing a breeze. I couldn't be happier with my experience and highly recommend INFINITI of the Palm Beaches and Alejandro.
J was quick to respond and was very honest. I highly recommend working with him to help find the right car.
Just picked up a 2023 QX80 CPO and couldn't be happier. Fair price, fair trade-in, courteous and professional staff
Bought my car at Schumacher INFINITI, and love it! Wish I felt the same way about their Service Dept. Lack of competitive pricing, No service specials, No coupons—the lead-in banner for $150 off tires? *Expired August 31, 2025* It’s April 3, 2026. Clearly there’s no interest in post-warranty service loyalty. Guess I’m better off looking to Nissan for specials and pricing, parent company—same parts.
Danny always takes great care of us ..
Everything was taken care of efficiently and friendly. Marc Conte is a very good service consultant. He is cordial and very comfortable to deal with. My wait was minimal and I left happy knowing everything was taken care of. Thank you for the great service!
Super helpful, timely with my service appointment and informative. Very pleased with my experience
Alaijah is always the best!!
Great service every time I've been in. From the sales team to Danny in archive they always treat me very well!
The service department serviced my car in a timely manner and my service advisor was courteous and made sure everything that was needed for the mileage on my car was taken care of. I would Definitely recommend using this service center
Couldn’t be more courteous and complete.
This was my first time using INFINITI of the Palm Beaches. Marc helped me from when I drove into service to when I left. He was kind & professional. He answered any questions I had. He kept me informed about the services that I wanted and needed. I felt that I was in really good hands working with Marc. I wouldn’t hesitate to return to INFINITI of the Palm Beaches. I would recommend this service team and ask for Marc to help you out.
Danny, my service writer, is truly a professional . Always keeping me informed as to the status of my service, Danny gives me confidence that the work is done right the first time.
Great service experience from beginning to end. Quality workmanship and knowledgeable customer service rep. Would recommend this dealership to anyone
Good
I can’t believe that every time I get a flat tire I have to pay the dealer to reset a warning light. Make appointment and wait hours for a two minutes reset.that means $$$$$$
Fast, efficient, professional service and very polite associates. I am very satisfied with my visit.
I had a great experience! I would recommend them to anyone and everyone! A definite 5 star service!
The process was easy and the service was friendly, helpful and professional!
I have gotten at least 5 INFINITI at this location since they opened their doors.
Service is exceptional. Work done on time. Vehicle returned to me washed
Marc Conte Jr. is top notch professional in the service dept Thank you Marc
Alejandro Serrano Sales consultant had full knowledge of the car we were buying and helped us get our car bought and, on the road, to go.
Dany Solorzano the service rep We have been a loyal customer with INFINITI for over 20yrs owner of two INFINITI cars. We have excellent service with Danny also with his mechanic. Danny's attention to us is exceptional to our needs which is one of the best Infinti service in our time with INFINITI. Thank you very much Danny
Top notch service! I couldn’t be more happy with the service I received at INFINITI of the Palm Beach Beaches a special shout out to Alaijah and Jonathan world class execution! Communication was above my expectations. The team in the Detail Department went above and beyond. I can’t recommend the service department enough, if you’re in need of getting your car serviced or Detailed don’t hesitate to go to Schumacher INFINITI of the Palm Beaches.
The team at INFINITI always does a great job. Mark was super helpful and got me in and out quickly
Had a great experience with Kevin, extremely knowledgeable and helpful . Thank you for all your help
Marc is always accommodating and professional and makes the process easy and stress-free. I had a great experience here. The staff was knowledgeable and trustworthy. It’s hard to find a place you can truly trust with your car, and this is one of them.
Danny is always quick to reply and keep me updated on service updates. He provides exceptional service.
Had a great experience this weekend with Brendan throughout the sales process, he was great! David in the finance department was great as well. I love my new QX60. Thanks INFINITI of WPB.
One of the easiest transactions I’ve experienced while leading a new car. Brandon went above and beyond to exceed our expectations and get us into the car that we wanted. His customer service and professionalism is second to none. We look forward to leading our next vehicle with INFINITI of Palm Beach.
I came into the dealership, SEEING what my options would be, and Brendan Dwyer went above and beyond… This is my fourth lease with INFINITI, I’m so happy that I had such great service when I went in definitely suggest to ask for him his personality is amazing. He made me feel welcome, not pressured, and I could be myself… we were crunched for time but deff made it happen
I just upgraded my QX60 with Brendon, he was the first guy in the morning and got started on me before they even opened. I have been with infinity for about 20 years. My #2 reason for sticking with them is the quality and beauty of the cars and my #1 reason is because of the customer service and Brendon delivered once again! Thank you!
Great experience! Brendan is the best! He took his time to ensure I was happy with everything and he really put in the effort to get me the best deal possible. He went a step above!
Excellent customer service and care of customer needs!!
Overall solid service. A bit disappointing (for a luxury brand) to spend a large amount of money for maintenance and car isn’t rinsed off or cleaned in any fashion.
Marc went over all the necessary things my car needed and also provided guidance for an issue I have with my windshield. My overall visit was great! I was in and out in no time.
Well there's one thing I always look for when I go to a car lot and that's how quickly a salesman gets to me. Brendan was the first one and his greeting was as if we've known each other. Even though it was almost closing time he made no comments to me nor my wife about it but stayed attentive to our needs. Very courteous and knowledgeable of the cars and his company. One of the main things that stood out to us was that he showed us enough respect to show us a new car and ... Read More Google - Jan 14, 2026
Brendan worked very hard with my wife and I to get the car she wanted. He was very personable, kind and made us feel that he wanted our business.
I LOVE MY CAR!!!!
I was at the end of my 2023 lease and was still wavering about what I'd choose next to be my "road-worthy companion" for the next 3 years. My husband and I went to several dealerships between Palm Beach and Orlando, saw many options, test drove multiple cars, talked to many salespersons and yet I was still undecided. Safety features were a "MUST", color options another, or the body style was off...it was always something. I just happen to be passing by INFINITI on my way to another dealership when I saw ... Read More Google - Jan 9, 2026
Don’t be charmed by Brendan! You will just be looking and you will be driving away in a new car without even realizing it, great sense of humor and made my visit so personal. I will definitely tell my friends…see you in 24 months Brendan!
I had Brendan as my sales associate. He was extremely helpful, knowledgeable, and walked me through the process to get my new INFINITI QX 60 in a very quick manner. Amazing customer service.
Brendan was great to work with in sales. I inquired through their website and Brendan promptly responded. He was fair with and honest. David in finance was also great. This is my 2nd vehicle purchase with INFINITI of the Palm Beaches and I would definitely recommend.
would just like to share that Brendan, with Infinity was amazing! His personality made our car shopping experience just wonderful…his knowledge of the QX60 was impressive. If anyone is going to The West Palm Beach Infinity car dealership, please make sure you ask for Brendan. He is the absolute best! We have made a new friend!
I would just like to share that Brandon, with Infinity was amazing! His personality made our car shopping experience just wonderful…his knowledge of the QX60 was impressive. If anyone is going to The West Palm Beach Infinity car dealership, please make sure you ask for Brandon. He is the absolute best! We have made a new friend!
I would just like to give special praise to sales professional Brendan Dwyer , who is very friendly , knowledgeable and helpful. He assisted us in finding the right vehicle, patiently answered all our questions and was involved in every step from A to Z. If you want white glove service, you must ask for Brendan!
It was a pleasure working with Brendan D.
Brendan was my representative and was extremely knowledgeable and available! 100% recommend if your in the market.
Our Service Advisor Austin is the best. Thank you for taking time to explain our maintenance schedule.
The service was great. Andre was awesome. Great buying experience.
Absolutely amazing experience. I arrived and met my salesperson Alejandro, who knew who I was right away and went and got the vehicle ready for me to look at. We went for a test drive and came back and talked about the vehicle and the price and all I needed to know. He went and got his manager and we talked for a bit. They looked at my trade and gave me what I thought was better than a fair trade without even having to haggle or negotiate. I wasn’t originally interested in going home with the vehicle that ... Read More Google - Dec 24, 2025
As always. Infinity always does a great service job. Thanks a lot to Danny always addressing any concerns you have and informs you on what is needed and keeps you posted on the job there doing.Danny is very helpful and such a wonderful person.
Danny Solorzano is a "top-of-the-line" Service Advisor!! He is always respectable, conscientious, honest and stays on top of all of my automobile's service needs. He's the BEST!!
I’m very grateful to Marc, my Service Advisor and his team for an Outstanding Customer Service in repairing my car👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏!! Marc scored A++++…. in his level of Performance and Professionalism 👏👏👏👏👏!! Thanks again, Marc🙏👏👏👏👏!!
Marc and his team was great. Thank you
Perfect service 🤌🏼