Customer Testimonials
This is my third INFINITI and I have been very pleased with my service. Danny is detail oriented and will take the time to explain all the work they are performing. He was conscious of my time and had everything ready to go when I arrived. Danny won’t let you down and you’ll be satisfied - Guaranteed!
I have been purchasing cars from INFINITI of the Palm Beaches for the past decade. Without question, my continued confidence in the cars and the brand has come from the outstanding service I have received from Danny. I know from the second I drop off the car to pickup that not only are the concerns I had with the car being addressed, but anything else that comes up on the radar while they check will be as well. I have 100% confidence in what Danny says when it comes to car and have never questioned his recommendations. He is knowledgeable about ...
So excited for our QX80!!! Such a pleasant buying experience!!! Can’t wait for all our adventures to come 💫💫💫
Danny is the best!!!
I have been a customer of this dealership for about 6 years always receiving exceptional service. The best thing for me is feeling I have my very own concierge, Danny, he always takes care of my automobile concerns. Simple maintenance to needed body work, he provides exemplary customer service and make sure I understand the details of the quality work I receive. I've never been told to have work done that was not necessary. Thanks Danny and INFINITI of Palm Beach.
I have had the same service guy Danny for many years. I feel it is important to have a safe secure relationship with your service person.
Dezarae Mosley was amazing and made the buy process extremely easy! I’ll be recommending her to anyone look to purchase a car !
The team members at INFINITI of the Palm Beaches especially Desirae are very helpful and attentive, she really made my lease transaction seamless and worry free. Thank you for working with me and I look forward to the next time.
Danny is the guy that you go to to get the job done perfectly with a smile on his face and amazing customer service. World class.
The best dealership in Florida because of its salespeople. First Class from beginning to end. No pressure sales, your like a family member. I went to three dealerships in the same day and I’m glad I ended up at Infinity of the Palm Beaches and met Ira Kaskel. The Best one and only place to purchase or lease an automobile. Bar None
All scheduled maintenance visits have been flawless and this past weekend we had out first issue with our QX80 and it was taken care of immediately. Our service advisor, Danny is great! He is very personable and professional. Thanks Danny!
I was in West Palm Beach for business and my car broke down. On short notice INFINITI of the Palm Beach is took me into the service department. They found a very serious problem with my brakes and rim, ordered the parts, and repaired it promptly. It turned out that the problem was caused by less than ideal work performed by another dealership recently. The service department gave me an itemized receipt in the old parts for my used to try to reclaim my service fee. Hats off to Danny Solorzano for truly outstanding service. His attention to detail, communication ...
great service, no hassle
Great service, professional and nice staff, clean facilities.
Very efficient team took my car in with no appointment and got me back to work as soon as possible. Great team work from the staff.
I own a 2015 INFINITI Q50a, and I have serviced the car ONLY at the INFINITI of the Palm Beaches in West Palm Beach. I have thoroughly enjoyed my relationship with the dealership as I have utilized the automotive services of private garages in the past. Danny Solorzano is my service consultant at the dealership, and he is the BEST. We sit down in his office, and in a gentlemanly way we discuss what needs to be done with the car both in the present and in the future. Danny most definitely knows his "stuff" when it comes ...
Raymond Graham is the best guy to see when you take your car to INFINITI dealership
Thank you for the too notch service!
Danny is the BEST Service Consultant that I have worked with! He was very professional, courteous, knowledgeable, and kept me updated on any work being done on my vehicle. I highly recommend contacting Danny for you services!
great experience 👍
Always a pleasant visit when going to the dealership. My service provider Kevin Jensen always goes above and beyond, amazing customer service.
Great Service
INFINITI of the Palm Beaches has restored my faith in the brand. They achieved a goal of turning a bad situation of another INFINITI dealership around (coconut creek Infiniti). Palm Beach INFINITI offered me a very fair deal on purchasing my 2018 INFINITI. Miguel Veras was the acquisition Manager for this deal. He was very professional, honest, and easy to work with. He purchased my car, had the paperwork processed, and expedited having the check sent. Thank you Miguel, as I am sure I was not easy to work with after feeling taken advantage of by Coconut Creek INFINITI.
We have been INFINITI owners for over twenty years and this was one of the best experiences ever. Darion got us the car and the deal that we wanted - no nonsense! As an added bonus, Nicholas got us through the paperwork expediently and we were able to pick up our friends for dinner 'on time' in our brand new 2021 Q50! - Leon & Diana
At 1st I was disappointed because I had an appointment with one guy I'm not gonna disclose his name but I thank God for Kevin being there at the right time and in place Kevin has helped me with my vehicle because this is my 1st time coming to the infinity place and my 1st infinity I will return because I have more repairs that need to be done and I hope that I can see Kevin at all times to get my vehicle repairs fixed Kevin has been patient with me Kevin has been nice to me and ...
This is my second INFINITI and Danny has been extremely helpful & professional as my service advisor. He always goes above & beyond my expectations. I highly recommend asking for him! Thank you Danny!
Made an appointment with Ray for service, got my car in and out. Alway kept me updated while it was there. He even had it washed and vacuumed the inside.
Raymond is always a pleasure to work with! He is friendly & personable, provided updates on the status of my vehicle and conscious of the wait time in getting my car taking cate of & back to me in a timely & efficient manner.
Danny is the BEST Service Consultant that I have the pleasure of being associated with. He is Professional, Courteous, Knowledgeable, and ALWAYS keeps me updated on any work being done on my vehicle. I always ask for Danny anytime I bring my vehicle in for any reason. Alexander McCollum
A great place full of dedication and the tools to back it up
Can’t say enough about the professional service we received.
Can't give 5 seat. There is something to improve.
Danny is by far the most professional service consultant that I have had the pleasure of knowing. He is always true to his word, accommodating, courteous, and friendly. Each time he clearly explains the work to be preformed and the amount that will be charged. His follow-up is impeccable. Danny is the reason that I continue to purchase Infinity Trucks. If you own an infinity, I would strongly recommend that you seek out Danny to be your Service Consultant.
Excellent customer service. A+++++ working with Danny
Exceptional customer service I had a wonderful experience working with Danny. The process was stress-free. I will definitely recommend him to anyone that’s looking to purchase a infinity at an excellent customer service. Overall I had a great experience with Danny and some of his stuff.
My service consultant....Danny Solorzano....was excellent. He understood my problem and explained it clearly. He mentioned that this was a SW problem that INFINITI is working on.
This dealerships service department is outstanding. Professional, courteous, and friendly. Did a fantastic job repairing my 2008 INFINITI G35X, on time and for a very reasonable price, I highly recommend them for all your INFINITI service needs!
Love my fin
Danny is a key reason I will continue to buy INFINITI cars. I have owned 6! He is the best service advisor I have worked with and I will purchase my next INFINITI from West Palm Beach as long as he is there. Thanks Danny for great service.
We are an INFINITI family and Danny has been my advisor since 2013. I can only say he provides amazing costumer service by ways making sure my car is returned in a timely matter. When I had had engine problems he has gone out of his way to explain what is wrong with my car, has made sure to find me the best price and has given me a loaner.He returns my calls and has kept me informed about the progress of the repair. He is courteous and very professional that’s why I keep going to him. Thank you ...
Ray was AMAZING as always! Kept me informed on my vehicle at all times. Always a pleasure to deal with Mr. Graham
great vehicule!! l recommended every one to purchase an infinity Q50
Dan is the man He takes care of me and my family We have 3 Infiniti’s Always gets our cars fixed Always takes care of us The only person I trust with my cars
Danny is the best and he is the reason I continue to have my vehicle serviced at INFINITI of the Palm Beaches. He is professional, very responsive, and friendly. I feel important whenever I call or visit for service. Over many years Danny has been my service writer, and I have confidence because of that I get what I need, when I need it to keep my vehicle in great shape and running for a long time.
I’m very happy with INFINITI they always take care of my car the way it supposed to be taken care of and Danny is very pleasant to deal with as well as professional
INFINITI of the Palm Beaches is the best dealership I have experienced. Always a pleasure every time I visit to get a new vehicle or service! I’m on my 4th car with them and wouldn’t go anywhere else!
Always pleasure to work with Ray Graham in service. Always on time, trustworthy, no underwater rocks. Very knowledgeable, professional and accommodating, can’t thank enough.
Danny has been my first and only service representative since I bought my very first INFINITI. He has always been very professional and I value his expertise on every aspect of my car care & maintenance. He always tells me the truth & has never tried to get me to purchase anything I don’t absolutely need (as other car dealerships have). I pray he never leaves. He is truly the reason I will always deal with INFINITI of the Palm Beaches!!!!
This is the third Intinity in a row for us. This car has almost 60,000 miles and I do not remember any warranty issues. Mind you it may have had some but when I bring it in for scheduled service everything is take. Care of quickly and painlessly. I do remember getting a new loaner car as they needed the car to fix something but I can not remember what. Ray has been my service advisor since he started in that position and he does an excellent job. He is fast thorough, communicates well and gets the job done. I love ...
Max was straight to the point and followed up frequently. Also the dealership and the cars are spotless
After 6 + infinities owned and leased, it is nice to be able to say that the people at infinity of the palm beaches were great. Specifically Ira Kaskel, sales, excellent and very helpful in getting me the car I needed and wanted. Ray Graham, service was the best experience after 2 horrible non related incidents. He was knowledgeable and very helpful, taking care to see that all necessary work was done properly and expeditiously. I would go back to him in a heartbeat.
Loved this dealership and particularly our salesman Ira Kaskel. Easy to deal with and just a very nice guy. Explained the car thoroughly. Very high recommendation.
Service dept is always very accommodating and friendly. They have a new service. Instead of a courtesy car with driver, they send you in an Uber to where you need to go. Hector my driver was excellent
I made appointment with Raymond Graham to have my car serviced last Friday and he was able get me in on Tuesday for the time I’ve requested. He had all the paperwork ready so I didn’t have to wait. I went to work while my car was getting serviced and he called within hour and half to let me know that the car was ready. He told me that they checked everything and all were good. I was surprised that my car was washed and dried including the inside was cleaned. Raymond was great and I’ll continue ...
Danny Solozano always gives the BEST service, care and guidance with his automotive knowledge and expertise - all which is done with integrity, kindness and thoughtfulness.
Danny is extremely knowledgeable, friendly and professional. Truly one of the best, if not the best in the business. His customer service is like no other. I have dealt with many different car dealership service representatives but none compare to Danny.
I have been a loyal customer of INFINITI of the Palm Beaches for over 17 years. My Infiniti's have never been touched by any technician that was not an employee of INFINITI of the Palm Beaches. The entire experience with dealership was seamless and easy. The service was done on time and in a professional manner. Ray was awesome! From start to finish Ray took care of everything. I will be happy to send people his way.
My entire experience with INFINITI was seamless and easy. Ray was awesome! From start to finish Ray took care of everything. My car was fixed, serviced, and returned to me. Zero stress. I would not purchase or service another INFINITI from any other dealer.
Everyone at this dealership is always a pleasure to work with, they listen to what you need and provide exemplary service!
quick service very busy work got done, no issues, could use a starbucks coffee machine but at least there coffee in the place. Very clean
KEVIN JENSEN is the best service person I have ever had. I have owned/leased over 10 INFINITI vehicles over the past several years. Very rarely do you find someone that knows what they're talking about and what they are doing in dealership service departments these days. He under promise and over deliver on everything. We plan on bringing all of our cars for service to Kevin and the INFINITI of Palm Beach going forward. Kevin is truly a car guy who knows what he's talking about. Fixed the problem that two other INFINITI dealerships couldn't truly diagnose. ...
Took me on time. Front desk person followed up with service and got me out the door in record time. I had some questions and follow up was great. I'll be back.
The service I received form Danny Solorzano, service manager was excellent. He took my car in with an ABS issue and immediately gave me a long term loaner since part had to be ordered from Japan. They went above and beyond calling in corporate Nissan specialists to make sure this unusual occurence was not part of any manufacturing defects.Danny gave me his personal cell and called or texted me many times for updates over the course of 6 weeks. Car was returned washed and clean and seems fine. I appreciate the efforts and recommend Schumacher INFINITI and Danny Solorzano.
Customer service was great, Carlos had me in and out in no time.
The service at this location is superb! Danny is amazing at his job. He is always super helpful and professional. Danny explains all my cars needs and goes over any maintenance done. Every time I leave INFINITI I leave with a peace of mind 😊
Max Hager is top notch, a top pro! He’s made all our INFINITI purchases and leases over the past few years an outstanding experience.
Danny has been my service advisor for years. He’s just beyond wonderful , honest , helpful , caring. He truly cares about his customers and will always go above and beyond !
I have worked with Raymond at INFINITI of the Palm Beaches for many years. Really efficient, and gives 100% effort, all the time. I know because I owned four INFINITI vehicles
Ray took great care of me ! It was an awesome and experience dealing with him at INFINITI of the palm beaches! 100% would recommend
