Customer Testimonials


 

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Google Feb 11, 2025

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Google Feb 7, 2025

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Google Feb 7, 2025

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Google Feb 7, 2025

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Google Feb 7, 2025

Had the BEST experience. Christopher Fennell is the greatest. He made the entire process fun and easy. Love my new car. Thank you Chris!!

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DealerRater Feb 4, 2025

I’ve been a customer for a decade, Danny has been an exceptional Customer service personnel. He’s is so knowledgeable and very honest and thorough with every detail of my infinity Q-50. I feel confidant with the service and with the service mechanics. So very grateful that they make sure my car is serviced and safe.

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Google Feb 4, 2025

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Google Feb 4, 2025

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DealerRater Jan 31, 2025

Danny is simply the best! His knowledge and expertise are unmatched, but what truly sets him apart is how much he genuinely cares. His passion for his work is rare and makes all the difference. No matter where he is, I would trust him with my car every time!

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Google Jan 30, 2025

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Google Jan 28, 2025

I have been with Infinity Palm Beach for over 10 years. Danny has always provided the best customer service because he really cares. Thank you Danny

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Google Jan 26, 2025

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Google Jan 25, 2025

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Google Jan 23, 2025

Jennifer is great to work with.

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Google Jan 21, 2025

We can’t say enough about the expertise and professionalism of Chris Fennell and Sales Manager Samantha Cole. We went looking for a vehicle that included options that they did not have on their property, nor was it anywhere locally. We never felt pressure to accept what they did have on hand. They ultimately found and delivered the vehicle. Very pleased with Chris’ approach to his customers. We would definitely recommend using INFINITI of the Palm Beaches.

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Google Jan 18, 2025

I usually hate shopping for a car. This is the first time I've had a pleasant experience. Eilyn Zambrano not only made this experience pleasurable, but actually fun. I drove out in a 2025 QX60 after having the best car buying experience in over 30 years. If you are in the market to purchase a vehicle, I HIGHLY recommend you pay Eilyn a visit at Infinity of the Palm Beaches.

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DealerRater Jan 18, 2025

Danny is THE best. He is knowledgeable and more importantly, he really cares. Danny is a reason to live in Florida - guys like him are hard to find. I would take my car to him at any dealership anywhere anytime.

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DealerRater Jan 15, 2025

Absolutely the best!!!!! I am so well taken care of for the past 10years!!!! Danny has always taken the best care of my car!!! My car continues to be reliable and I always feel safe in it! I cannot express how grateful I am for Danny! The best decision I made was buying and maintaining my car from day one with INFINITI of the palm beaches!!!! I have not and will Not go anywhere else to have my car serviced. Not even for an oil change! Only place I take my vehicle to is Danny at INFINITI of palm beaches. ...

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Google Jan 15, 2025

Had to schedule to bring in my 2016 INFINITI Q50 red sport in for a Serpentine belt and pulley change on 1/14/25. My service rep Bryan was awesome, quick and very efficient! He had me in and out of there inside of an hour and on my way!! Dave the head service tech is amazing as well! Super friendly guy that talked to me about my car for a while and advised me on the best parts for the job! Great experience!

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Google Jan 13, 2025

Service advisor explained things well. Parts and labor prices were reasonable. Lounge was very nice to wait in with a quality coffee machine. Was done in 1hour

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Google Jan 12, 2025

My service writer is the best. Danny is the best INFINITI has. Ask for him by name.

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Google Jan 10, 2025

on the turnpike, i had a blow-out on Xmas eve. my car was towed to INFINITI, where Tamika and Marc Conte stayed until after closing for the holiday, to meet me and receive my car, rather than have me deposit it into the key drop-off box. i called them several times from tow truck on a private number they had provided. long story short, Tamika and Marc are WINNERS. They understand that a company, not only should develop a culture, but that the culture is nothing without employees who REPRESENT and REFLECT that culture. On one of the busiest days ...

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Google Jan 9, 2025

My service representative, Danny Solorzano, makes any service experience easy and efficient. He takes the time to listen and personally makes sure the work that is required is completed. I have all of the service needed for my vehicle done at Schumacher Infinity with Danny. I am always met with professionalism and efficiency and I wouldn’t go anywhere else for service. It is a relief to know I have someone I can trust to handle all of the service for my vehicle.

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Google Jan 5, 2025

Marc in the service department at INFINITI provided excellent customer service. Thank you Marc!

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Google Jan 3, 2025

It was a pleasure!!

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Google Jan 3, 2025

Danny Solorzano was amazing to work with, very attentive to detail and aims to please. I have never had an automobile service person as good as him. Schumacher INFINITI should make sure that he stays at your location forever.

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Google Dec 31, 2024

Excellent experience. Shakir Williams was amazing from start to finish! He was very knowledgeable about the car I was interested in and made sure I knew all of my options. He was not pushy at all when I told him I had other cars to look at and needed to think about it. Very fair when it came to making a deal and I knew he wanted to make sure I was 100% satisfied. No other dealership compared to the service I had here. Definitely recommend.

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DealerRater Dec 30, 2024

Shakir Williams, Ariel Suarez and Dion Sanchez made this the best car leasing experience ever. Friendly, knowledgeable and trustworthy people who I enjoyed working with. Thank you all for your help and guidance during this process.

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Google Dec 29, 2024

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DealerRater Dec 28, 2024

Great Experience and got an amazing deal! The process was fast and seamless. Definitely recommend!

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Google Dec 24, 2024

Great experience, Eric made it easy to find the car we were looking for and we got a good deal .

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Google Dec 23, 2024

Andre was amazing ! He was very helpful in finding my new car and I love my new car so much !

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Google Dec 23, 2024

The entire purchase process from beginning to evd (even BEFORE we visited the dealership) was above and beyond AMAZING!! I cannot compliment my sales Rep Eilyn enough!!!! Every company should have a Sales Rep like Elaiyn. INFINITI is certainly very lucky to have Eilyn on their sales team!!! She goes above and beyond any imaginable expectations!!!!

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Google Dec 22, 2024

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Google Dec 21, 2024

Danny, Is the best hands down! Always stays on top of everything and is a pleasure to work with. The service industry could use more professional like him. Thanks again.

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Google Dec 20, 2024

Pretty fast and efficient diagnosis of issue and repair. And a lot of good communication during the day from Jennifer and the rest of the team.

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Google Dec 19, 2024

Marc was very helpful and friendly service manager

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Google Dec 19, 2024

I had a very positive experience at INFINITI of the PB. Brian was very professional and the service was quick and efficient!

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Google Dec 19, 2024

I recently purchased a vehicle from INFINITI working with Eilyn Zambrano...This was the 4th dealership I went to.Due to Eliyn wonderful service i purchased here. Thx for the wonderful service.

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DealerRater Dec 19, 2024

The service was amazing, Eric Rafter took care of everything to make sure we got the right color for the truck we wanted,he went above and beyond to make us feel comfortable, also the finance department got us a good deal . I highly recommend Eric if you are looking to buy your next car.

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Google Dec 19, 2024

Andre ROCKS! Make sure to ask for him!

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Google Dec 17, 2024

I recently purchased a new 2024 INFINITI Q50 and have had the best car buying experience. My VIP concierge, Eilyn, was wonderful and made this experience smooth and trouble free. This is my 5th INFINITI Q50 and I highly recommend this dealership, sales concierge person and the car!

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DealerRater Dec 14, 2024

I have been a loyal customer of INFINITI of the Palm Beaches for over 20 years. The reason is simple. They treat me right. Their pricing is fair, the time promised for completion of the work is always kept and the staff are knowledgeable and friendly.

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DealerRater Dec 12, 2024

My experience with INFINITI was as always wonderful. My salesman Andre Samson was phenomenal. He was so professional, knowledgeable ans courteous. Andre and his team at INFINITI worked so diligently to get me the best deal. OUTSTANDING sales and service experience !!!!!!

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Google Dec 11, 2024

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Google Dec 11, 2024

I have purchased/leased 5 INFINITI cars before and this was my first time with sales at INFINITI Of The Palm Beaches and I had nothing but the best experience from start to finish but more so because of my salesman! Andre Samson was the GOAT! I have no time to sit and negotiate and spend my day at a car place. He did everything behind the scenes for me and text me as needed. I literally only got this car from this dealer because the sales experience was so simple and easy. This busy woman was super pleased with him ...

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DealerRater Dec 11, 2024

Very happy with the service and professionalism of Andre Samson, the management and all of the staff at INFINITI of the Palm Beaches. We had a few small issues with our QX50 that were immediately taken care of. We definitely recommend going to see Andre for your new or used INFINITI.

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Google Dec 8, 2024

Knowledgeable team that respects the customer time.

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Google Dec 3, 2024

Eric Rafter is a great salesman and was very helpful with my many questions. The 2025 is a quality vehicle and a joy to drive!

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DealerRater Nov 28, 2024

I know salesman is fairly new, taking over for our previous salesman Max, He fit right in and was knowledgable about the car and the pricing details. Pleasure working with him

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Google Nov 27, 2024

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Google Nov 22, 2024

Had a great experience with obtaining the car I love. Thank you Eric Rafter for your professionalism and assistance with helping me obtain my new beauty of a vehicle.

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DealerRater Nov 22, 2024

Great Service from my salesperson. ERIC RAFTER, who continues to assist me with getting adjusted to my new QX60. Thanks again to sales manager Roan for helping me to obtain the car I love!

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Google Nov 20, 2024

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Google Nov 20, 2024

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Google Nov 13, 2024

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Google Nov 10, 2024

Let me start off by thanking INFINITI of the Palm Beaches for the most positive dealership experience I've had in all of my life from start to finish. I can't express my gratitude for how you treated my husband and I. Our sales consultant, Eric R. What a guy!!! He was knowledable, funny, professional, and just enjoyable to interact with. EVERYzoNE for that matter we interacted with was amazing. I'm over the moon excited. Thank you again!!

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Google Nov 8, 2024

Professional, thorough, quick and easy. Answered every question and more.

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Google Nov 8, 2024

I have been going to INFINITI since I purchased my qx60 in 2019 and I haven’t always had the best experiences but ever since I started working with Alijah it has been amazing. They are great with availability, prompt responsible and what I feel always looking for the best possible option for my car not the most expensive option. Being forthright with what upcoming issues I may experience. It has been just an overall great experience since I began working with Alijah.

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DealerRater Nov 7, 2024

He is the. BEST!! Honest. I will not go back to Stuart location. He is an ASSET TO YOUR COMPANY!!

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Google Nov 3, 2024

Alejandro was great, Savannah and Ariel too! Professional, knowledgeable and super friendly team. They were all very responsive. Love my QX50

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Google Oct 31, 2024

Eric and Alejandro were excellent leading me through the purchase of my QX50. First I was helped through the details of making the right vehicle choice (Eric). Then Alejandro further educated me and hooked me up to the financing department with Adrian. All were patient, knowledgeable and professional.

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DealerRater Oct 31, 2024

Danny at Infinity of the Palm Beaches has truly set the standard for what a great advisor should be! I couldn’t ask for a more trustworthy guide for my Q50. He is always thorough in explaining the work needed and takes the time to answer every question, making sure I feel confident and well taken care of. He’s honest, professional, patient, and has a way of making every experience stress-free and enjoyable. As a woman who values expertise and honesty, I couldn’t ask for a more trustworthy guide for my Q50! I trust him completely with my ...

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Google Oct 31, 2024

INFINITI of the Palm Beaches are just a class act, from the purchase of the vehicle to the service each time, 5 stars!

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Google Oct 30, 2024

Danny was great.

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Google Oct 30, 2024

Jennifer, my service advisor, is always very helpful, friendly knowledgeable and accommodating to expedite the service necessary for my vehicle. Jennifer works extremely well with her team of service technicians, especially Rik and Nova, who are also very knowledgeable and helpful and along with Jennifer, are available to explain things and answer questions for the customer, which is greatly appreciated. I would highly recommend Jennifer and her team at Schumacher INFINITI of the Palm Beaches service center because of the exemplary customer care service they provide.

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Google Oct 24, 2024

I recently purchased a qx60. I’ve owned 5 Infiniti’s prior to this one. Normally I would not have bought from this particular dealership, but because my salesman, Shak Williams, was so phenomenal, I decided to purchase from INFINITI of Palm Beaches. The process was easy and flawless. No back and forth. They were straight up and delivered what was promised. I am currently about to buy another vehicle this week and I will be getting it from Shak again. Besides INFINITI being a reliable and stylish vehicle, INFINITI of the Palm Beaches is the dealership to go with.

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DealerRater Oct 22, 2024

Shaq Williams (and Sam Cole) were a pleasure to deal with. This was our third Infinity lease at West Palm. They were attentive to our needs and concerns, engaging and helpful. Team players and exemplars of the Shumacher brand. Thank you.

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Google Oct 22, 2024

Andre was super helpful!! I am very happy with my experience at this dealership. Alaijah is also very easy to work with in the service department.

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Google Oct 19, 2024

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Google Oct 19, 2024

Andre Samson got into a new QX50. Really nice man, no BS, love doing business with Andre and Schumacher.

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Google Oct 18, 2024

Danny in Service is wonderful! He keeps you informed on your vehicle’s status and makes the process easy.

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Google Oct 12, 2024

Excellent customer service

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Google Oct 10, 2024

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Google Oct 4, 2024

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Google Oct 3, 2024

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DealerRater Oct 2, 2024

Best service ever from Danny Solorzano! I came in with a complicated issue on my older G37 & he stayed on it to perfection! The communication was outstanding, keeping me 100% advised. His willingness to answer all of my questions, explain everything so that I understood, was above and beyond what I’ve ever had anywhere else! So thankful to Danny to have my G37 like new again! New to the area, and so glad that I found him at Schumacher!!

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Google Oct 2, 2024

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DealerRater Sep 28, 2024

I would purchase a car from Eric Rafter any day! He made what can be a stressful experience fun informative and an absolute pleasure! This will be my 4th INFINITI and although I love being a part of this family, it was Eric who was the cherry on top of me staying! I’m so grateful for his compassion, attention to detail and really getting to know my wants and needs, and kindness. He thoroughly helped me transfer items from my old car and double triple checked it finding a very important item I hold dear and reached out immediately. ...

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DealerRater Sep 26, 2024

Great experience with INFINITI of the Palm Beaches! Service Advisor Brian was amazing and great to work with. He even went above and beyond to assist with removing some inside stains. He made the experience quick and efficient!

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Google Sep 26, 2024

It was a good experience

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Google Sep 24, 2024

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DealerRater Sep 20, 2024

Consistently a positive and professional experience with the Schumacher team. While I do like to stay informed on the condition of my car and preventative maintenance needed this last visit it was a bit extra on the list of things the advisor suggested I should do in addition to the work I had done. I opted to wait and get another opinion.

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DealerRater Sep 19, 2024

Dealership was very helpful with my purchase and delivery of the vehicle. Karen Rodriguez was great as well.

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Google Sep 17, 2024

My experience leasing an INFINITI here was beyond amazing. I don't usually write reviews, but this dealership deserves a great review and more. First, Shak Williams my Sales Consultant explained all the features and during pick-up set up all the applications. He was thorough in explaining and making sure I understood. He definitely knows the product he sells and has a pleasant attitude as well. Samantha Cole, Sales Manager is beyond words to describe. She is wonderful and is the reason I leased my new SUV with INFINITI of the Palm Beaches. She is knowledgeable, friendly, caring and goes ...

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Google Sep 17, 2024

Great experience! Our sales consultant Alejandro was great. He helped us through the process of searching and leasing our new qx60

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Google Sep 12, 2024

Justin Teolis, assistant manager and our sales person was pleasant, responsive, knowledgeable and easy to deal with. He genuinely made me feel as if he was looking out for our best interest. His follow up and follow through was first rate. Couldn't ask for anything more.

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DealerRater Sep 12, 2024

Justin Teolis, assistant manager and our sales person was pleasant, responsive, knowledgeable and easy to deal with. He genuinely made me feel as if he was looking out for our best interest. His follow up and follow through was first rate. Couldn't ask for anything more.

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Google Sep 5, 2024

What an amazing experience. Andre went above and beyond to help me purchase my new car. Andre is detail oriented, fast, meets you where you are. Additionally, Sam, Keely, and Andre provided superb experience. Thank you again.

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DealerRater Sep 3, 2024

Joshua Cecilia, Ariel and the entire staff were exceptionally nice and professional in helping me with my new INFINITI lease.

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Google Sep 1, 2024

Extremely professional and courteous dealership. My best experience, Mr. Andre Sampson is an awesome salesman and the staff was superb, thank you.

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Google Aug 30, 2024

My infinite gratitude to Shakir Williams for his patience and support assisting me in getting a car that was suited for me financially and in comfort. I drove out of the lot with knowledge of the car’s features and felt reassured it was the car I needed. Shakir also processed the return of my husband’s car taking all consideration of my grief. Shak was my husband’s go to INFINITI Rep and left me in a compassionate person. A true asset to INFINITI of the Palm Beaches.

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DealerRater Aug 23, 2024

Danny was wonderful to work with when I had a major repair that was needed. He kept me informed on the progress and did everything he could to ensure my satisfaction. I could not be more happy with my experience with Danny. Would recommend him to anyone.

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Google Aug 20, 2024

I bought a new QX60 from Andre Samson who was a great salesperson. He was very knowledgeable and had a no pressure attitude. I would highly recommend him and this dealership as it was a very smooth process and the car is absolutely great!!

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DealerRater Aug 19, 2024

Daniel Acuna.Was very helpful and patient with helping me to find my first car.

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Google Aug 19, 2024

My experience was excellent. Daniel Acuna was accommodating and patient in helping me purchase my first car. He was knowledgeable and helped me find a vehicle that I liked. He explained everything that came with the car and how to use it. He made my first time purchasing a car experience effortless. I would recommend him to others. Ariel in finance was accommodating and explained everything that came with the car so well.

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Google Aug 17, 2024

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DealerRater Aug 17, 2024

Danny in service has been the best & has continued to provided excellent service! Thank you!

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Google Aug 14, 2024

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Google Aug 13, 2024

Shakir is wonderful! This is my second INFINITI with INFINITI of the Palm Beaches and everyone is very helpful and professional. I highly recommend them!


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