Customer Testimonials
I will highly recommend Infinity. The workers Robert Hannesfahr, Pasquale Maserati, Alaijah jones and Moe for the great customer service. Robert and Pasquale was very informative about the process and what to expect. They made me and my husband aware of things that was need to make the process smooth. If I could give them a score higher I would… if you are every at this dealership ask from one of them.
Our service rep, Brian Sturgess, was excellent, He gave a us a timeframe for when the work would be completed, and it was done when expected. He also followed up to easy if we needed any other service. A pleasure to deal with.
Danny was awesome. A complete professional!
The dealership has extremely good employees working there, we were very satisfied with the process of purchasing our new vehicle.
I just got a QX50 from INFINITI of the Palm Beaches. I have to give the credit to Max Hager for turning me into a new customer. He was very patient and went above and beyond to get me where I needed to be. Thanks Max!
Jen was great in coordinating all aspects of the service. She was efficient, pleasant, helpful and expeditious.
Great experience dealing with Andre Samson and the entire staff. No pressure atmosphere and unmatched professionalism
Danny Solozano is hands down one of the best customer service oriented people I have ever had the pleasure of doing business with. I bought my Q50 from INFINITI of the Palm Beaches in 2018 and have had everyone one of its scheduled and unscheduled service visits done there and Danny has been my advisor for every visit. Never once have I had a bad experience with Danny. He has always been upfront and honest with any questions and needs I come up with and has always provided me with superior service. He is an asset to INFINITI and I will ...
Max was awesome to deal with and works hard to get you the best price! Highly recommend using him! Brian in service is also outstanding….. listens to your concerns and is fast at getting your car done.
My wife and I went to Infinity used cars to trade in an older Lexus Rx350 and purchase a Toyota Highlander, however, the interior was the wrong color so as we were walking out, my salesman, Floyd Burwell, showed me a newer Rx350 than mine for about the same price as the Highlander we were looking at so we drove it and fell in love! Floyd had the patience of a Saint! My wife and I were back and forth over color, warranty, etc. but Floyd hung in there with us and presented several options. The car appears to be ...
My wife and I went to Infinity used cars to trade in an older Lexus Rx350 and purchase a Toyota Highlander, however, the interior was the wrong color so as we were walking out, my salesman, Floyd Burwell, showed me a newer Rx350 than mine for about the same price as the Highlander we were looking at so we drove it and fell in love! Floyd had the patience of a Saint! My wife and I were back and forth over color, warranty, etc. but Floyd hung in there with us and presented several options. The car appears to be ...
Excellent service. Pleasant surroundings. All personnel knowledgeable and courteous. All questions and concerns addressed. Quick in and out.
I used to dread going to this dealership. They must have gotten rid of some of the absolutely terrible staff. My last experience was great! Very professional, courteous and knowledgeable.
Very clean and modern dealership. The staff is friendly and helpful. I've purchased 3 vehicles here.
Danny was my service advisor, and he is beyond outstanding and extremely knowledgeable in everything.
Ira is the best sales man in palm beac
Ira Kaskel was one of the most personal and not pushy during the whole sales process. The entire dealership was the best and would go back there in a heartbeat to do business again.
Great service
Alaijah, is very professional and curious she's willing to listen and assist in anyway she can. Thank you.
Excellent service! Anthony is great and very responsive. The Lyft was very appreciated and super convenient. Zero complaints.
Recommend Andre Samson Was great to work with the whole time and great experience overall.
Brian is my Service Advisor. It was my first time at this dealership since moving from out of state. We needed an oil change as well as anything else needed on the car. I was happy to hear from Brian that my vehicle is in excellent shape. From start to finish, everything went smoothly and made a good impression on me. Brian and his team in the shop are awesome. I highly recommend them. We will be back for our next service!
Had a great experience at this dealership but moreso with the salesman, Justin Teolis. He went above and beyond to make sure I found the right car fit for me and my family. I highly recommend him.
I have just leased my third INFINITI through Salesman Max Hager. He is very knowledgeable about the features of different models, and he understood which features would be most suitable for my needs. His very pleasant personality made it a pleasure dealing with him. He was not high pressure, and he answered my questions clearly. Max Hager is an asset to the INFINITI of the Palm Beaches dealership.
My experience was a delight. Anthony was the best. I highly recommend him to anyone who brings their vehicle to the INFINITI dealership for service.
Danny, the service coordinator, did a great job, as usual. The car was returned clean & ready to go All the work requested was completed & then some. I never think of any other to get service or repair
Brian was very professional and helpful!
Max Hager was excellent This is our third car that we have purchased from max It was a excellent experience
Great service. Good prices.
Excellent, smooth and quick transaction and best price !!!! Manny Delgado is a champ at getting his clients the best price possible, without the hassle!!!!!! he made car buying a pleasant experience, thank you Manny!!!
Danny was very helpful and professional
The dealership is organized and professionally run. All staff are very friendly and it’s very clean
Inquired about a QX60 and was helped by Manny Delgado. Manny took his time to go over the different packages, test drives, and found the qx60 we wanted. We traded in our Range Rover and left with our 2023 INFINITI qx60 the same day. Overall a great experience car buying.
Showed up for an appointment scheduled with Manny Delgado. Manny did an excellent job finding the vehicle we wanted. Dealership is clean, friendly, and professional atmosphere.
Best I ever found, salespersons were very courteous and knowledgeable about all the products. Andre really knew his stuff and answered all my questions.
Brian the service manager was absolutely amazing ! I myself was a car salesman at Nissan and never met a dealership worker who’s gotten things done quicker than him . My 2019 q60 needed two new turbos. I had different dealerships telling me I would have to go weeks without a car . Not only did he assure me it would take no time at all but he truly delivered . I received my car the very next day, turbos are a very intricate thing to fix . They even washed it up for me. The drive and execution of the mechanics and managers such ...
Danny is always informative with what my services are, needs and any future service needs.
Very satisfied
I bought a new INFINITI QX50 with Andre Samson and I had a wonderful experience. This is my 2nd time purchasing an INFINITI at this dealership and Andre made the process quick and painless. ⭐️⭐️⭐️⭐️⭐️
I was in and out in less than an hour. Great service!
I met the sales representative and found him to be a gentleman. He was friendly, knowledgeable and explained everything without any pressure. I have been buying cars for over 60 years and this was the best experience I ever had.
Amazing treatment from start to end. Very satisfy
Danny is the best always helpful and efficient
My family very happy
Andre was amazing! Great to work with.
Thanks to Manny Delgado !! Awesome salesman. I’m loving my new Ride 🙂
Great service... Excellent service advisor!
Experience was informative and honest. My service advisor Jennifer performance is consistent and professional like always.
My service rep was great, professional and kept the lines of communication open.
Excellent service. Far better than Coconut Creek! Absolutely the best.thank you Danny and Aaron!
I've been with infinity for 20 years, they are great #1 with you the deal you want, the customer service is always white give, and the cars are top luxury in design and latest technology.
Hands down one of the best car dealerships I've ever dealt with. From the purchase to the service, everything has been an awesome experience! They treat their customers right and its much appreciated!
Alaijah was an amazing service advisor - answered all my questions and kept in touch with me the entire time and made the process seem less… i appreciate her and the team for always doing a great job!
Great experience purchasing my first INFINITI! Shakir Williams was knowledgeable, efficient and listen to my needs/wants. Thank you!
Very clean waiting area including restrooms. Very informatively on future service recommendations and outstanding Service Advisor.
I am a repeat customer at this dealership because of their amazing sales and service departments. I should mention that I have an INFINITI dealership 10 mins south of my home. I drive to this one almost an hour north and I’ve never regretted it.
Very atentive. Service personnel were very good Nothing else to add to my review. Did my need 15 word minimum
Andre and everyone were super helpful! Charles in finance was super helpful and made sure I understood all of my options !
My wife and I purchased a 2023 QX60. Our salesperson Darion Harris was great, answered all our questions and worked with us to get the best deal. Very happy with our new car.
My wife and I bought a 2023 Infinity QX60 yesterday after looking at the Cadillac XT5 and found the QX60 gave a more comfortable ride. We also liked the fact that 3 years of service were included. Our sales person Darion Harris was great, no pressure and very helpful.
My wife and I had a wonderful experience at this dealership. We worked with Darion Harris. He was very kind and informative. He really took his time to explain the varied features of the car and the differences between each luxury package. If you are in the market for an INFINITI this is the dealership to go to and Darion is the guy to talk to.
Service is always first class - Danny S always goes above and beyond.
Excellent service especially for maintenance issues. Very considerate and caring staff. Danny has always taken great care of me!!
Excellent service especially for maintenance issues. Very considerate and caring staff. Suggestion - INFINITI is considered a classy car - how about some snacks in the lounge?
I’ve been working with Andre Samson for the last 3 years at INFINITI Palm beach. He always provides exceptional service. He takes the time to explain every single feature on my new vehicles and helps me set up apps. He transfers everything from my old to my new vehicle without asking. He is very thorough and makes sure you feel comfortable before with everything before you leave. 5 out of 5 stars. Thank you Andre!
We are returning customers and you can bet we will be back. Shakir Williams has helped us with our last 2 vehicle purchases and I can't say enough good things about him. He leaves no question left unanswered and makes you feel like you're the most important customer there. Top notch service!!
I came back to Schumacher where I had previously leased a vehicle, but went with a different car brand. From Volvo to INFINITI. Andre was very helpful in answering my questions, showing me some different INFINITI options as well as a test drive. He took the time to take my Volvo to the Volvo team to have it inspected and start the turn in process to lease the new INFINITI. His attention to detail and simple process made the whole experience enjoyable. I really appreciate everything Andre did and the INFINITI team helping him.
I came back to where I had previously leased a vehicle, but with a difference car brand. From Volvo to INFINITI. Andre was very helpful in answering my questions, showing me some different INFINITI options as well as a test drive. He took the time to take my Volvo to the Volvo team to have it inspected and start the turn in process to lease the new INFINITI. His attention to detail and simple process made the whole experience enjoyable. I really appreciate everything Andre did and the INFINITI team helping him.
Danny is the best!
Danny is the best!!! Amazing customer service.
Amazing service from Danny. Very nice people here!
The best service consultant I have ever had in any dealership. He walked me through the confusing insurance instructions, answered my texts immediately and did a great job on a control box only a dealer could handle. Hope he is there for many more years and is my man to go to. Many thanks Dr Earle Halsband Boynton Beach, Fl
Good service so far.
Very nice
Danny and the Palm Beach Infinity service department pride themselves on honesty, integrity, and doing great work! Danny has always taken great care of me and my family! I can rest assure my Infinity QX 56 is ready for the road! Thank you Danny! We are so thankful to have met you and love the PB Infinity family! The McDonough's
I have had my 2016 QX 80 for years, it is a dream. But i thought there was a strange beeping noise that wouldn't stop coming from car - called and was put through to Tamiko - what a true blessing she is to this dealership. She spent time with me on several different calls going through various scenarios to try and locate where and why beeping was happening. She was patient, kind and considerate of my lack of knowledge about technology 🙂 In the end, i was bringing car in when my husband discovered the beeping wasn't the car but ...
10/10 RECOMMEND! The level of detail, care and attention that goes into this client experience for buying a car is astounding! Darrion was excellent, he was my sales representative. He took the time to listen to my concerns and also helped educate me on the different models - Infinity SUVs that I was interested in buying. Thank you infinity and Darrion for a wonderful experience!
A fantastic visit. The service representative, Danny solorzano was on time, courteous and helpful in determining the best service for the car at 20K miles. Sincerely, a satisfied customer.
The sales man was. Very well with our meeting. Even. Brought the car to my place. With disability with my wife great job manny
Shak is a great salesman & a good representative of INFINITI of the Palm Beaches. He’s very personable and extremely knowledgeable about the cars & all of their features. After we bought the car, he spent time showing me how everything worked & how to set/reset some things. Great experience & I rarely say that about a car dealership!
Excellent Service! My service advisor Anthony was very knowledgeable and professional, a pleasure to work with him.