Customer Testimonials


 

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DealerRater Jul 30, 2021

This is my third INFINITI and I have been very pleased with my service. Danny is detail oriented and will take the time to explain all the work they are performing. He was conscious of my time and had everything ready to go when I arrived. Danny won’t let you down and you’ll be satisfied - Guaranteed!

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Google Jul 30, 2021

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DealerRater Jul 30, 2021

I have been purchasing cars from INFINITI of the Palm Beaches for the past decade. Without question, my continued confidence in the cars and the brand has come from the outstanding service I have received from Danny. I know from the second I drop off the car to pickup that not only are the concerns I had with the car being addressed, but anything else that comes up on the radar while they check will be as well. I have 100% confidence in what Danny says when it comes to car and have never questioned his recommendations. He is knowledgeable about ...

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Facebook Jul 25, 2021

So excited for our QX80!!! Such a pleasant buying experience!!! Can’t wait for all our adventures to come 💫💫💫

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Google Jul 25, 2021

Danny is the best!!!

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DealerRater Jul 17, 2021

I have been a customer of this dealership for about 6 years always receiving exceptional service. The best thing for me is feeling I have my very own concierge, Danny, he always takes care of my automobile concerns. Simple maintenance to needed body work, he provides exemplary customer service and make sure I understand the details of the quality work I receive. I've never been told to have work done that was not necessary. Thanks Danny and INFINITI of Palm Beach.

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DealerRater Jul 16, 2021

I have had the same service guy Danny for many years. I feel it is important to have a safe secure relationship with your service person.

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Google Jul 15, 2021

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Google Jul 13, 2021

Dezarae Mosley was amazing and made the buy process extremely easy! I’ll be recommending her to anyone look to purchase a car !

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Google Jul 9, 2021

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Facebook Jul 9, 2021

The team members at INFINITI of the Palm Beaches especially Desirae are very helpful and attentive, she really made my lease transaction seamless and worry free. Thank you for working with me and I look forward to the next time.

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DealerRater Jul 6, 2021

Danny is the guy that you go to to get the job done perfectly with a smile on his face and amazing customer service. World class.

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DealerRater Jul 5, 2021

The best dealership in Florida because of its salespeople. First Class from beginning to end. No pressure sales, your like a family member. I went to three dealerships in the same day and I’m glad I ended up at Infinity of the Palm Beaches and met Ira Kaskel. The Best one and only place to purchase or lease an automobile. Bar None

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Google Jul 1, 2021

All scheduled maintenance visits have been flawless and this past weekend we had out first issue with our QX80 and it was taken care of immediately. Our service advisor, Danny is great! He is very personable and professional. Thanks Danny!

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Google Jun 30, 2021

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DealerRater Jun 29, 2021

I was in West Palm Beach for business and my car broke down. On short notice INFINITI of the Palm Beach is took me into the service department. They found a very serious problem with my brakes and rim, ordered the parts, and repaired it promptly. It turned out that the problem was caused by less than ideal work performed by another dealership recently. The service department gave me an itemized receipt in the old parts for my used to try to reclaim my service fee. Hats off to Danny Solorzano for truly outstanding service. His attention to detail, communication ...

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Google Jun 28, 2021

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Google Jun 23, 2021

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Google Jun 23, 2021

great service, no hassle

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Google Jun 23, 2021

Great service, professional and nice staff, clean facilities.

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DealerRater Jun 19, 2021

Very efficient team took my car in with no appointment and got me back to work as soon as possible. Great team work from the staff.

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DealerRater Jun 18, 2021

I own a 2015 INFINITI Q50a, and I have serviced the car ONLY at the INFINITI of the Palm Beaches in West Palm Beach. I have thoroughly enjoyed my relationship with the dealership as I have utilized the automotive services of private garages in the past. Danny Solorzano is my service consultant at the dealership, and he is the BEST. We sit down in his office, and in a gentlemanly way we discuss what needs to be done with the car both in the present and in the future. Danny most definitely knows his "stuff" when it comes ...

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Google Jun 15, 2021

Raymond Graham is the best guy to see when you take your car to INFINITI dealership

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Google Jun 14, 2021

Thank you for the too notch service!

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Google Jun 12, 2021

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Google Jun 10, 2021

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Google Jun 10, 2021

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DealerRater Jun 10, 2021

Danny is the BEST Service Consultant that I have worked with! He was very professional, courteous, knowledgeable, and kept me updated on any work being done on my vehicle. I highly recommend contacting Danny for you services!

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Google Jun 6, 2021

great experience 👍

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Google Jun 5, 2021

Always a pleasant visit when going to the dealership. My service provider Kevin Jensen always goes above and beyond, amazing customer service.

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Google Jun 4, 2021

Great Service

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DealerRater Jun 4, 2021

INFINITI of the Palm Beaches has restored my faith in the brand. They achieved a goal of turning a bad situation of another INFINITI dealership around (coconut creek Infiniti). Palm Beach INFINITI offered me a very fair deal on purchasing my 2018 INFINITI. Miguel Veras was the acquisition Manager for this deal. He was very professional, honest, and easy to work with. He purchased my car, had the paperwork processed, and expedited having the check sent. Thank you Miguel, as I am sure I was not easy to work with after feeling taken advantage of by Coconut Creek INFINITI.

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Google Jun 3, 2021

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DealerRater Jun 2, 2021

We have been INFINITI owners for over twenty years and this was one of the best experiences ever. Darion got us the car and the deal that we wanted - no nonsense! As an added bonus, Nicholas got us through the paperwork expediently and we were able to pick up our friends for dinner 'on time' in our brand new 2021 Q50! - Leon & Diana

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Google May 31, 2021

At 1st I was disappointed because I had an appointment with one guy I'm not gonna disclose his name but I thank God for Kevin being there at the right time and in place Kevin has helped me with my vehicle because this is my 1st time coming to the infinity place and my 1st infinity I will return because I have more repairs that need to be done and I hope that I can see Kevin at all times to get my vehicle repairs fixed Kevin has been patient with me Kevin has been nice to me and ...

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Google May 29, 2021

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Google May 29, 2021

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Google May 26, 2021

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Google May 26, 2021

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DealerRater May 21, 2021

This is my second INFINITI and Danny has been extremely helpful & professional as my service advisor. He always goes above & beyond my expectations. I highly recommend asking for him! Thank you Danny!

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DealerRater May 15, 2021

Made an appointment with Ray for service, got my car in and out. Alway kept me updated while it was there. He even had it washed and vacuumed the inside.

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DealerRater May 15, 2021

Raymond is always a pleasure to work with! He is friendly & personable, provided updates on the status of my vehicle and conscious of the wait time in getting my car taking cate of & back to me in a timely & efficient manner.

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DealerRater May 13, 2021

Danny is the BEST Service Consultant that I have the pleasure of being associated with. He is Professional, Courteous, Knowledgeable, and ALWAYS keeps me updated on any work being done on my vehicle. I always ask for Danny anytime I bring my vehicle in for any reason. Alexander McCollum

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Google May 12, 2021

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Google May 10, 2021

A great place full of dedication and the tools to back it up

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Facebook May 9, 2021

Can’t say enough about the professional service we received.

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Google May 1, 2021

Can't give 5 seat. There is something to improve.

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DealerRater Apr 29, 2021

Danny is by far the most professional service consultant that I have had the pleasure of knowing. He is always true to his word, accommodating, courteous, and friendly. Each time he clearly explains the work to be preformed and the amount that will be charged. His follow-up is impeccable. Danny is the reason that I continue to purchase Infinity Trucks. If you own an infinity, I would strongly recommend that you seek out Danny to be your Service Consultant.

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Google Apr 28, 2021

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Google Apr 24, 2021

Excellent customer service. A+++++ working with Danny

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DealerRater Apr 24, 2021

Exceptional customer service I had a wonderful experience working with Danny. The process was stress-free. I will definitely recommend him to anyone that’s looking to purchase a infinity at an excellent customer service. Overall I had a great experience with Danny and some of his stuff.

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DealerRater Apr 23, 2021

My service consultant....Danny Solorzano....was excellent. He understood my problem and explained it clearly. He mentioned that this was a SW problem that INFINITI is working on.

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DealerRater Apr 21, 2021

This dealerships service department is outstanding. Professional, courteous, and friendly. Did a fantastic job repairing my 2008 INFINITI G35X, on time and for a very reasonable price, I highly recommend them for all your INFINITI service needs!

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Google Apr 19, 2021

Love my fin

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DealerRater Apr 17, 2021

Danny is a key reason I will continue to buy INFINITI cars. I have owned 6! He is the best service advisor I have worked with and I will purchase my next INFINITI from West Palm Beach as long as he is there. Thanks Danny for great service.

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DealerRater Apr 16, 2021

We are an INFINITI family and Danny has been my advisor since 2013. I can only say he provides amazing costumer service by ways making sure my car is returned in a timely matter. When I had had engine problems he has gone out of his way to explain what is wrong with my car, has made sure to find me the best price and has given me a loaner.He returns my calls and has kept me informed about the progress of the repair. He is courteous and very professional that’s why I keep going to him. Thank you ...

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Google Apr 15, 2021

Ray was AMAZING as always! Kept me informed on my vehicle at all times. Always a pleasure to deal with Mr. Graham

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Google Apr 10, 2021

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Facebook Apr 9, 2021

great vehicule!! l recommended every one to purchase an infinity Q50

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DealerRater Apr 8, 2021

Dan is the man He takes care of me and my family We have 3 Infiniti’s Always gets our cars fixed Always takes care of us The only person I trust with my cars

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DealerRater Apr 7, 2021

Danny is the best and he is the reason I continue to have my vehicle serviced at INFINITI of the Palm Beaches. He is professional, very responsive, and friendly. I feel important whenever I call or visit for service. Over many years Danny has been my service writer, and I have confidence because of that I get what I need, when I need it to keep my vehicle in great shape and running for a long time.

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DealerRater Apr 6, 2021

I’m very happy with INFINITI they always take care of my car the way it supposed to be taken care of and Danny is very pleasant to deal with as well as professional

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Google Apr 3, 2021

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Google Apr 3, 2021

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Google Apr 2, 2021

INFINITI of the Palm Beaches is the best dealership I have experienced. Always a pleasure every time I visit to get a new vehicle or service! I’m on my 4th car with them and wouldn’t go anywhere else!

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Google Apr 1, 2021

Always pleasure to work with Ray Graham in service. Always on time, trustworthy, no underwater rocks. Very knowledgeable, professional and accommodating, can’t thank enough.

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DealerRater Apr 1, 2021

Danny has been my first and only service representative since I bought my very first INFINITI. He has always been very professional and I value his expertise on every aspect of my car care & maintenance. He always tells me the truth & has never tried to get me to purchase anything I don’t absolutely need (as other car dealerships have). I pray he never leaves. He is truly the reason I will always deal with INFINITI of the Palm Beaches!!!!

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DealerRater Mar 31, 2021

This is the third Intinity in a row for us. This car has almost 60,000 miles and I do not remember any warranty issues. Mind you it may have had some but when I bring it in for scheduled service everything is take. Care of quickly and painlessly. I do remember getting a new loaner car as they needed the car to fix something but I can not remember what. Ray has been my service advisor since he started in that position and he does an excellent job. He is fast thorough, communicates well and gets the job done. I love ...

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Google Mar 31, 2021

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Google Mar 27, 2021

Max was straight to the point and followed up frequently. Also the dealership and the cars are spotless

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Google Mar 26, 2021

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Google Mar 26, 2021

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DealerRater Mar 26, 2021

After 6 + infinities owned and leased, it is nice to be able to say that the people at infinity of the palm beaches were great. Specifically Ira Kaskel, sales, excellent and very helpful in getting me the car I needed and wanted. Ray Graham, service was the best experience after 2 horrible non related incidents. He was knowledgeable and very helpful, taking care to see that all necessary work was done properly and expeditiously. I would go back to him in a heartbeat.

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DealerRater Mar 25, 2021

Loved this dealership and particularly our salesman Ira Kaskel. Easy to deal with and just a very nice guy. Explained the car thoroughly. Very high recommendation.

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Google Mar 25, 2021

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Google Mar 24, 2021

Service dept is always very accommodating and friendly. They have a new service. Instead of a courtesy car with driver, they send you in an Uber to where you need to go. Hector my driver was excellent

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Google Mar 21, 2021

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Google Mar 18, 2021

I made appointment with Raymond Graham to have my car serviced last Friday and he was able get me in on Tuesday for the time I’ve requested. He had all the paperwork ready so I didn’t have to wait. I went to work while my car was getting serviced and he called within hour and half to let me know that the car was ready. He told me that they checked everything and all were good. I was surprised that my car was washed and dried including the inside was cleaned. Raymond was great and I’ll continue ...

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DealerRater Mar 18, 2021

Danny Solozano always gives the BEST service, care and guidance with his automotive knowledge and expertise - all which is done with integrity, kindness and thoughtfulness.

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Google Mar 16, 2021

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DealerRater Mar 16, 2021

Danny is extremely knowledgeable, friendly and professional. Truly one of the best, if not the best in the business. His customer service is like no other. I have dealt with many different car dealership service representatives but none compare to Danny.

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Google Mar 15, 2021

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DealerRater Mar 12, 2021

I have been a loyal customer of INFINITI of the Palm Beaches for over 17 years. My Infiniti's have never been touched by any technician that was not an employee of INFINITI of the Palm Beaches. The entire experience with dealership was seamless and easy. The service was done on time and in a professional manner. Ray was awesome! From start to finish Ray took care of everything. I will be happy to send people his way.

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DealerRater Mar 12, 2021

My entire experience with INFINITI was seamless and easy. Ray was awesome! From start to finish Ray took care of everything. My car was fixed, serviced, and returned to me. Zero stress. I would not purchase or service another INFINITI from any other dealer.

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Facebook Mar 11, 2021

Everyone at this dealership is always a pleasure to work with, they listen to what you need and provide exemplary service!

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DealerRater Mar 11, 2021

quick service very busy work got done, no issues, could use a starbucks coffee machine but at least there coffee in the place. Very clean

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Google Mar 10, 2021

KEVIN JENSEN is the best service person I have ever had. I have owned/leased over 10 INFINITI vehicles over the past several years. Very rarely do you find someone that knows what they're talking about and what they are doing in dealership service departments these days. He under promise and over deliver on everything. We plan on bringing all of our cars for service to Kevin and the INFINITI of Palm Beach going forward. Kevin is truly a car guy who knows what he's talking about. Fixed the problem that two other INFINITI dealerships couldn't truly diagnose. ...

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Google Mar 6, 2021

Took me on time. Front desk person followed up with service and got me out the door in record time. I had some questions and follow up was great. I'll be back.

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Google Mar 4, 2021

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DealerRater Mar 4, 2021

The service I received form Danny Solorzano, service manager was excellent. He took my car in with an ABS issue and immediately gave me a long term loaner since part had to be ordered from Japan. They went above and beyond calling in corporate Nissan specialists to make sure this unusual occurence was not part of any manufacturing defects.Danny gave me his personal cell and called or texted me many times for updates over the course of 6 weeks. Car was returned washed and clean and seems fine. I appreciate the efforts and recommend Schumacher INFINITI and Danny Solorzano.

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Google Mar 3, 2021

Customer service was great, Carlos had me in and out in no time.

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Google Feb 28, 2021

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Facebook Feb 27, 2021

The service at this location is superb! Danny is amazing at his job. He is always super helpful and professional. Danny explains all my cars needs and goes over any maintenance done. Every time I leave INFINITI I leave with a peace of mind 😊

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Google Feb 24, 2021

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DealerRater Feb 23, 2021

Max Hager is top notch, a top pro! He’s made all our INFINITI purchases and leases over the past few years an outstanding experience.

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DealerRater Feb 23, 2021

Danny has been my service advisor for years. He’s just beyond wonderful , honest , helpful , caring. He truly cares about his customers and will always go above and beyond !

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Google Feb 23, 2021

I have worked with Raymond at INFINITI of the Palm Beaches for many years. Really efficient, and gives 100% effort, all the time. I know because I owned four INFINITI vehicles

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Google Feb 21, 2021

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Google Feb 19, 2021

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Google Feb 18, 2021

Ray took great care of me ! It was an awesome and experience dealing with him at INFINITI of the palm beaches! 100% would recommend


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