Customer Testimonials


 

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Google May 19, 2022

Excellent attention 👏 and good service 👍

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Google May 18, 2022

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Google May 14, 2022

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Cars May 13, 2022

One note for the service center management: there were ants all over the coffee service counter. This has to be taken care of at once and maintained

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DealerRater May 12, 2022

Danny's professionalism and standards for meeting his customers needs have always exceeded my expectations every time I've had a problem with my vehicles. He will go above and beyond to make sure that all issues are addressed and taken care of in a very kind and professional way.

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DealerRater May 11, 2022

Genuine Service advisor with great knowledge and superb customer service. Highly recommend Him!!You won't regret it.

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Google May 9, 2022

Raymond Graham is amazing as always! I refer everyone with an INFINITI to schedule service needs with him. Addresses every question/concern, knowledgeable and prompt

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Google May 7, 2022

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Google May 6, 2022

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Google May 6, 2022

Since my online interaction with Tyler of INFINITI at Palm Beaches, my experience was nothing less than amazing. Tyler was exceptionally communicative and helpful. I drove over 2 hours to complete my purchase here and I will definitely be returning when it is time to upgrade again. After I completed everything with Tyler, I finished up the finances with Jessica. Jessica was just as exceptional. She explained everything to me well, was honest, and thorough. This process can be so stressful, especially at this time. But Tyler and Jessica made this purchase so pleasant overall.

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DealerRater May 1, 2022

darion were amazing!!The showroom is very clean. The staff is very friendly and welcoming.

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DealerRater Apr 29, 2022

Danny at INFINITI of palm beach was very helpful and friendly during the process of my vehicle being serviced. Highly recommend!

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Google Apr 28, 2022

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Google Apr 27, 2022

Raymond my advisor was great to work with. And I say that being a service advisor myself. Thanks for your help.

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DealerRater Apr 26, 2022

I answered this previously, but to reiterate, it was very pleasant. Very impressed with Max.

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Cars Apr 26, 2022

Kevin is always professional and attentive two the customer and their vehicle he is kind and courteous which makes bringing your car there more enjoyable.

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DealerRater Apr 24, 2022

Our service consultant, Raymond Graham, is professional, knowledgeable and has a can do WIT to provide excellent service to us. We have been with Schumacher for many years because of their excellent service.

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Google Apr 23, 2022

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Google Apr 23, 2022

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Google Apr 21, 2022

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Google Apr 20, 2022

Ian with the parts department is phenominal and has the patience of a saint! Ian helped me find a part over the phone and was extremely thorough in helping me track the part down. Would recommend to anyone looking for OEM INFINITI parts locally.

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Google Apr 20, 2022

Danny in service is always great , known him for a few years

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Google Apr 20, 2022

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Google Apr 19, 2022

Raymond is always helpful.He answers my questions make notes & everything done even clean car @ the end thanks

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Google Apr 19, 2022

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Google Apr 18, 2022

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Facebook Apr 18, 2022

friendly sales representative

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Facebook Apr 18, 2022

Knowing Petra Louis has been a blessing to Me, my family and friends, there's no disputing the fact that she is the best account manager ever. I just made another withdrawal few moments ago, it was so great this is really an opportunity knowing you wow friends I can't be so selfish enough to enjoy this blessing alone you can always contact her directly so she can help you too. She is ready to show you how you can trade and make profit, I'm a living testimony I invested $1000 and I got my profit today after 5 days ...

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DealerRater Apr 13, 2022

The customer service was on point. Our sales man Rick Sanders was super friendly. We love our new INFINITI QX80 SUV & will definitely recommend INFINITI of the Palm Beaches to our friends & family.

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Cars Apr 13, 2022

I love INFINITI of the Palm Beaches, They are very nice to work with and I always bring my cars in to be serviced there because I think that they look out for my well-being and take good care of the cars appropriately. I always see Danny in the service department every time he is pleasant, professional and takes good care of my vehicles.

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Google Apr 7, 2022

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Google Apr 7, 2022

Outstanding customer service experience.

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Cars Apr 7, 2022

Danny is the bomb ! The best service I’ve ever received! The mechanics are very professional and knowledgeable. They took excellent care of my vehicle! The best !

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Google Apr 6, 2022

I was treated as family. Max Hager was very informative and explained every aspect and feature of my gorgeous Q50. Jessica Linhart in finance went over the entire transaction and set up my service appointments as well. This is definitely a family run business who cares for the customer and customer service! FIVE STAR ALL THE WAY!! THANK YOU FOR EVERYTHING!

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DealerRater Apr 6, 2022

Shaq and Jessica were amazing! So amazing I bought 2 cars with them and if I ever need a third they’d be the first to know!

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DealerRater Apr 6, 2022

The showroom is very clean. The staff is very friendly and welcoming.Max Hager is an excellent Sales Consultant.

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Google Apr 5, 2022

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Google Apr 5, 2022

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Google Apr 3, 2022

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Google Apr 2, 2022

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Google Mar 29, 2022

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Google Mar 28, 2022

Great service experience. The service department responded quickly and dealt with my needs quickly and professionally. Well done!

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Google Mar 27, 2022

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Google Mar 26, 2022

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DealerRater Mar 26, 2022

Excellent service and service representative. Super awesome in every regard. Kevin deserves a big raise! Caroline Connelly

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Google Mar 24, 2022

Danny always great 👍🏾

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Google Mar 24, 2022

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DealerRater Mar 24, 2022

I got lucky getting stuck with Andre Sampson. Between him and the finance guy they made it work for us with a calming, no pressures environment. I will return for another vehicle with no hesitation.

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Google Mar 17, 2022

Amazing car dealership.

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DealerRater Mar 17, 2022

Danny Solozano in the Service Department is the best. Work gets done right the first time & always ready when promised. Thanks Danny!

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Google Mar 15, 2022

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Google Mar 14, 2022

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DealerRater Mar 7, 2022

Very knowledgeable and honest staff; They were very detailed in their explanation of services. I look forward to going back!

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Cars Mar 6, 2022

I’ve been taking my car to this dealership for service for over a year now- not once have I been disappointed. I always work with Kevin and he is an outstanding employee who provides excellent customer service and his communication is exceptional. I know where I will go when I consider my next purchase because of him and the service team there. In a world where customer service seems to be on the decline in so many places, this place gets it right.

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Google Mar 4, 2022

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Google Mar 4, 2022

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Google Mar 4, 2022

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Google Mar 3, 2022

Oil change & tire alignment done in 40 minutes!

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DealerRater Mar 2, 2022

Danny is the best at his job! Always the best service and communication. He is so wonderful! 100% awesome every time!!!! Please ask for this amazing human being 🙂

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Google Mar 1, 2022

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DealerRater Feb 28, 2022

My appointment was scheduled for 0730,service was done in a timely manner,I sat outside maintaining Covid protocol,a courtesy car wash was perfect,thank you!

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Google Feb 27, 2022

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DealerRater Feb 24, 2022

Honor scheduled appointments. Service performed in a timely manner. Comfortable waiting area. Friendly and professional service.

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DealerRater Feb 24, 2022

Raymond was great throughout the process of my repair. His communication was outstanding and the service center was very prompt.

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Facebook Feb 24, 2022

Danny was amazing and went above any expectations I had!! My car is running better than ever and am very pleased with all the service did to help me!! Danny thanks again for everything!!:)

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Cars Feb 21, 2022

Carlos, johnny on the spot, diagnosis in one hour uber home and back. Repair same day. Aligned all four wheels. Only issue i have is replacing brakes at 27000 miles is unheard of from my experience.

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DealerRater Feb 12, 2022

I arranged to buy our leased car and Ira took care of everything including getting the car registered in Florida and get plates, since we moved from New York. It saved me a trip to the DMV. The whole transaction went very well and Ira and Jessica are both very professional. During the transaction we also got the car detailed and it looked like new, when we picked it up. The best INFINITI dealership I have ever visited.

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Google Feb 5, 2022

Every time I go there I know everything is going to be done right and all the people are very polite

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DealerRater Feb 4, 2022

Appointment for oil change at 11. Left at 12. Friendly, quick and clean 5/5

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Google Feb 4, 2022

I had such a wonderful and professional experience and I advise anyone who's looking for a infinity to visit the palm beach location because they are very friendly and they answer all questions with a smile and I am loving my purchase

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DealerRater Feb 3, 2022

Great experience here! Danny my service advisor is the best I have dealt with and I will look forward to doing business here in the future again.

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Google Feb 3, 2022

I did a purchase out of my lease they did the complete CPO repair the windshield washers was was not working did the recall on the backup camera did that also the only thing they did not do was the dealer prep stating they didn't have time to do that so that is still owed to me and I will get that next time I'm over there thank you

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DealerRater Feb 2, 2022

Danny has exceeded my expectations for every service visit. He is very professional and thorough; providing all available options. He is very passionate about his career and the overall dealership experience. I trust him with my vehicle and would recommend him with no hesitations!

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Cars Feb 1, 2022

I have been using infinity of the palm beaches for over 15 years. This is my third vehicle. the service department is always kind and thorough and I trust Danny and his opinion on what needs to be done. I moved a few years ago and tried Daytona infinity,I was over charged and unnecessary work was done. I now drive 240 miles to have my car serviced, Because I know I can trust Danny.

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Google Jan 30, 2022

My experience in INFINITY of Palm Beach was very pleasant and professional. The place was very welcoming, clean, and orderly. The staff was exceptionally friendly and efficient. I felt at home and so impressed by the experience of their service. Unlike other INFINITI dealers in Florida, the service was without frenzy and the atmosphere of commercialism or veneer professionalism as manifested in "out to get you." Thank you for your excellent service and may your tribe increase!

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Google Jan 30, 2022

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DealerRater Jan 25, 2022

Danny Solorzano ,service advisor is one of the most knowledgeable service advisers that I have ever known. I was constantly having a certain issue with my vehicle and every time I will come to the shop all diagnosic test would showed that there was not a problem. After sitting down with me, Danny decided to ask me what type of fuel I was putting in and although I was putting in ultimate premium grade from places such as Costco and Sams my vehicle may not be responding to it and he began to educate me on why and which companies ...

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Cars Jan 25, 2022

The service at INFINITI of the Palm Beaches was absolutely incredible. My EX35 had an oil and filter change and I was more than happy. Thank you so much for the excellence! AMAZING!!!!!!!!!!!!!!!!!!!

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DealerRater Jan 25, 2022

Okay, let me tell you something about excellence. I have been a client of this dealership since I bought my Infinity Q50S in 2015. As per the products they sell I can tell you that since I pulled this car out of the lot, I have only needed to replace the flat battery recently as well as the battery on the car keys a couple of times. Other than that, the car is running like new without a single issue to report during all these years. I’m not going to get into technical details but every single stitch in ...

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DealerRater Jan 23, 2022

I got my car seviced, and my service guy was nice and communicated very well.

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Google Jan 22, 2022

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DealerRater Jan 21, 2022

They were very accomodating. Salesman, Ira Kaskel, was wonderful to deal with and showed me all the new functions in this vehicle.

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DealerRater Jan 21, 2022

This was my first service visit coming from NJ. Danny was so considerate, knowledgeable and sincere. He was genuinely concerned for my needs and was professional throughout the entire process. Danny instills worry free confidence. Danny offers world class service. A true pleasure. Thank you!

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Google Jan 18, 2022

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Google Jan 18, 2022

My experiance has always been great..never had to wait long for any service. This is my 2nd Q50. Raymond is the best service advisor, very knowledgeable always accomadating...kudos to Schumacher INFINITI and Ray...

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DealerRater Jan 16, 2022

Always a great experience with Kevin Jensen. His politeness and attention to detail is excellent.

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Google Jan 16, 2022

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Google Jan 14, 2022

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DealerRater Jan 12, 2022

Excellent customer service very helpful adviasor, dealer very organize and clean quick service and very profesional

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Google Jan 12, 2022

always a great experience

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Cars Jan 12, 2022

Ever since the initial purchase of my INFINITI (over 2 years ago) the incredible service team has been there every step of the way. Raymond Graham, especially, has gone above and beyond what the average customer expects. When your car has an issue it's extremely stressful and Raymond Graham understands that. Overall my experience with the INFINITI service team has been efficient, helpful and extremely professional.

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Google Jan 11, 2022

Visit for Daughter car service

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Google Jan 8, 2022

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DealerRater Dec 30, 2021

Excellent service by Raymond. he always does great Thank you!Great communication,a little hitch with the Uber service but no big deal Thanks again.

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Cars Dec 26, 2021

Exceptional service by Kevin. I have been with him for about a year now. Fair pricing For the quality of work. Would recommend to others.

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Facebook Dec 25, 2021

I have always received the best customer service.

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Google Dec 23, 2021

I work for INFINITI of Sarasota and called looking for information on a mutual client, spoke to a Desiree Mosley. She went above beyond in search of the information I needed and was extremely helpful. Speaking as a dealership employee, they are fortunate to have some one like her as part of their staff. If I ever have the need to call INFINITI of Palm Beach in the future, I will most definitely ask for her.......

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Google Dec 19, 2021

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Google Dec 18, 2021

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Google Dec 18, 2021


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