Customer Testimonials
Excellent customer service
Best service ever from Danny Solorzano! I came in with a complicated issue on my older G37 & he stayed on it to perfection! The communication was outstanding, keeping me 100% advised. His willingness to answer all of my questions, explain everything so that I understood, was above and beyond what I’ve ever had anywhere else! So thankful to Danny to have my G37 like new again! New to the area, and so glad that I found him at Schumacher!!
I would purchase a car from Eric Rafter any day! He made what can be a stressful experience fun informative and an absolute pleasure! This will be my 4th INFINITI and although I love being a part of this family, it was Eric who was the cherry on top of me staying! I’m so grateful for his compassion, attention to detail and really getting to know my wants and needs, and kindness. He thoroughly helped me transfer items from my old car and double triple checked it finding a very important item I hold dear and reached out immediately. ...
Great experience with INFINITI of the Palm Beaches! Service Advisor Brian was amazing and great to work with. He even went above and beyond to assist with removing some inside stains. He made the experience quick and efficient!
It was a good experience
Consistently a positive and professional experience with the Schumacher team. While I do like to stay informed on the condition of my car and preventative maintenance needed this last visit it was a bit extra on the list of things the advisor suggested I should do in addition to the work I had done. I opted to wait and get another opinion.
Dealership was very helpful with my purchase and delivery of the vehicle. Karen Rodriguez was great as well.
My experience leasing an INFINITI here was beyond amazing. I don't usually write reviews, but this dealership deserves a great review and more. First, Shak Williams my Sales Consultant explained all the features and during pick-up set up all the applications. He was thorough in explaining and making sure I understood. He definitely knows the product he sells and has a pleasant attitude as well. Samantha Cole, Sales Manager is beyond words to describe. She is wonderful and is the reason I leased my new SUV with INFINITI of the Palm Beaches. She is knowledgeable, friendly, caring and goes ...
Great experience! Our sales consultant Alejandro was great. He helped us through the process of searching and leasing our new qx60
Justin Teolis, assistant manager and our sales person was pleasant, responsive, knowledgeable and easy to deal with. He genuinely made me feel as if he was looking out for our best interest. His follow up and follow through was first rate. Couldn't ask for anything more.
Justin Teolis, assistant manager and our sales person was pleasant, responsive, knowledgeable and easy to deal with. He genuinely made me feel as if he was looking out for our best interest. His follow up and follow through was first rate. Couldn't ask for anything more.
What an amazing experience. Andre went above and beyond to help me purchase my new car. Andre is detail oriented, fast, meets you where you are. Additionally, Sam, Keely, and Andre provided superb experience. Thank you again.
Joshua Cecilia, Ariel and the entire staff were exceptionally nice and professional in helping me with my new INFINITI lease.
Extremely professional and courteous dealership. My best experience, Mr. Andre Sampson is an awesome salesman and the staff was superb, thank you.
My infinite gratitude to Shakir Williams for his patience and support assisting me in getting a car that was suited for me financially and in comfort. I drove out of the lot with knowledge of the car’s features and felt reassured it was the car I needed. Shakir also processed the return of my husband’s car taking all consideration of my grief. Shak was my husband’s go to INFINITI Rep and left me in a compassionate person. A true asset to INFINITI of the Palm Beaches.
Danny was wonderful to work with when I had a major repair that was needed. He kept me informed on the progress and did everything he could to ensure my satisfaction. I could not be more happy with my experience with Danny. Would recommend him to anyone.
I bought a new QX60 from Andre Samson who was a great salesperson. He was very knowledgeable and had a no pressure attitude. I would highly recommend him and this dealership as it was a very smooth process and the car is absolutely great!!
Daniel Acuna.Was very helpful and patient with helping me to find my first car.
My experience was excellent. Daniel Acuna was accommodating and patient in helping me purchase my first car. He was knowledgeable and helped me find a vehicle that I liked. He explained everything that came with the car and how to use it. He made my first time purchasing a car experience effortless. I would recommend him to others. Ariel in finance was accommodating and explained everything that came with the car so well.
Danny in service has been the best & has continued to provided excellent service! Thank you!
Shakir is wonderful! This is my second INFINITI with INFINITI of the Palm Beaches and everyone is very helpful and professional. I highly recommend them!
Alejandro was the best.
I recently bought a car with the help of Eric Rafter and Ariel Suarez, and I couldn't be more thankful for their assistance. Both Eric and Ariel were incredibly caring and attentive throughout the entire process. Their passion for their clients truly shines through, making the experience smooth and stress-free. The dealership was also fantastic—great service and a welcoming atmosphere. I'm grateful for both Eric, Ariel, and this place and highly recommend them!
Samantha & Andre has been the best! Such great customer service and support! Totally been great with every visit! Thanks to them!
As simple as this: I came, they did everything that the 10,000-mile service involves, they didn't find any issues, and they washed, vacuumed, and cleaned my car. I left the service completely happy. I used their very fast WiFi to conduct my meeting.
Hello, good and fast service, thank you very much.😊
I go here for all of my scheduled maintenance. Danny is extremely knowledgeable and friendly. Highly recommend!
Andhy was great to work with and went out of his way to find me the exact Q50 I wanted.
Perfect.
Eric Rafter was so attentive from the very first day I walked in to inquire about the QX60. He was so knowledgeable and helped me get a great deal. He literally got the exterior and the interior combination that I wanted shipped from another dealership for me. The car is perfect. It was a great experience. Thank you.
Eric Rafter was so attentive from the very first day I walked in to inquire about the QX60. He was so knowledgeable and helped me get a great deal. He literally got the exterior and the interior combination that I wanted shipped from another dealership for me. Ariel Suarez in the finance dept really worked his magic and got me great feature options on the maintenance plan and a great overall deal. The car is perfect. It was a great experience. Thank you.
First class service across the board. Shack was professional and prompt following up and finding us the Q50 in the color I wanted. Shack Walked me through all the features and helped set up all applications. Sam the GM was amazing, Sam and the team went above and beyond making my family feel valued as an infinity owner. They stayed open past their business hours so we could drive up and pick my new Q50. Shout out to Ariel, he walked through the finance and was amazing as well. Needless to say a truly great experience. I strongly recommend Palm ...
I had the pleasure of working with Alaijah Jones yesterday & the customer service was phenomenal. She got me in & out in a timely manner & also gave me an estimate for future maintenance needed on my vehicle. All of the staff at this location are nice & friendly , I will be returning for future maintenance . I Highly recommend this location
After doing much research as to which was going to be my next vehicle I went to INFINITI to see if that would be the one. From start to finish each of the individuals I worked with was a positive experience. Each made the process fun, answering all the questions I had and working with me to get the best price. While buying a car is never quick, this was as smooth and swift as you’d hope! Thank you especially to Shakir Williams and Craig for your patience and commitment to making this a dream come true!
After doing much research as to which was going to be my next vehicle I went to INFINITI to see if that would be the one. From start to finish each of the individuals I worked with was a positive experience. Each made the process fun, answering all the questions I had and working with me to get the best price. While buying a car is never quick, this was as smooth and swift as you’d hope! Thank you especially to Shakir Williams and Craig for your patience and commitment to making this a dream come true!
Best service department experience. Thank you Brian Sturgess for your professionalism and transparency in getting my Q50 back to specs.
(Translated by Google) The experience with Andhy in sales and Cuban in finance was excellent, they take the time to guide you through this process that can be tedious and complicated. (Original) La experiencia con Andhy en ventas y el cubano en finanzas fue excelente, se toman el tiempo para guiarte en este proceso que puede ser tedioso y complicado.
Working with Andre at Infinity Schumacher Infinity was an absolute pleasure! His knowledge and professionalism made my car-buying experience smooth and enjoyable. Highly recommend!
I have been a loyal customer for 20 years. The reason is simple. They have ALWAYS treated me well, When they gave me a price of my service it was always fair and honest. The promised time for the completion of the work was accurate. My car was returned cleaner than when I dropped it off.
Aliya in service was great!! Took care of business quick
This place is phenomenal! No pressure at all. The process was smooth and no threatening. Thanks to Shakir Williams (best salesperson). Roan Ulett and Keely Dames!
Danny is the very best Service provider in the business. We are lucky to have him! Thx!
Communicate well with the customers. Cleanliness and very courteous.
Helpful, friendly and knowledgable staff. Andre is fantastic!
I had the pleasure of meeting Anthony /Aaron from the service department. I personally can say that he has great customer service answered all my questions and all of my calls plus call backs. I want to personally thank him for making my days just a little better. God bless them for being so kind. Worth more than 5 stars to me. Thank you Anthony/Aaron
I would strongly recommend INFINITI of the palm beaches for your INFINITI needs Danny service representative is awesome not to mention the service supervisor Jarrett couldn't ask for better.
Excellent service as always. Max Hager is salesman extraordinaire!! Got me a great deal and made the process super easy.
(Translated by Google) Thanks for your work (Original) Gracias por su trabajo
Great and prompt service. Professional staff. Highly recommend
Just purchased my second vehicle with Schumacher INFINITI. The process was easy and extremely quick. Thank you Andhy Garcia!
Andhy Garcia made the process super easy and was extremely knowledgeable. This is my second purchase from INFINITI of Palm Beach and would definitely recommend them for your next certified pre owned vehicle.
Thank you Brian! Awesome service, and fast!
Anthony made the process easy for my time schedule
Great car buying experience with Max. Love the new ride. Easy!
We love our car . amazing experience we have we love it everybody there Eric and the manager. The whole stuff was really nice. We will definitely buy it again from INFINITI so so happy everything happened so smoothly easy that we couldn’t believe it. We got a car love it so happy they make you feel so special thank you again. I’m loving my car.
I went in for a typical oil change but turned out Danny let me know that there were a few things that needed to be updated that I pretty much had an idea already ( tires , brakes ) . He was very attentive, explained everything in detail throughly and kept me updated during this whole process , honestly great service. On top of that Danny Is always super accommodating as well . The dealership is always nice and clean every time I’ve gone plus everyone is very nice , they check you in right away .
excellent service...I had low tire pressure I was sure I was going to be sold new tires.Surprise, they patched it for me...I was so so happy.I think rhe mechanics name was Dave. So polite and efficient.
Danny is great. I like that he honest and direct about my vehicle. I highly recommend him as a service adviser.
Max was excellent to work with. He answered all of my questions and was very helpful. A professional through and through.
I've had my 2020 QX50 for 4 years now which I purchased from the Miami area where my office is located. However since day one there were a few things that never worked which I advised the dealerships in South Dade and Coral Gables . After 6 months of calls and visits to Coral Gables I decided to have Schumacher Infinity of the Palm Beaches service my vehicle this past weekend. Mr. Danny Solórzano went above and beyond in his thoroughness of completing that service. Repairs made on features that never worked from day one. I was so impressed that I intend ...
Our sales advisor, Max, was FANTASTIC! He exceeded our expectations from negotiations to delivery. I would HIGHLY recommend Max at Infinti of The Palm Beaches!!!
Shakira Williams and Eric Rafter at Schumacher INFINITI made the process of leasing a new vehicle easy and comfortable. Their understanding our needs in order to present the best options created a seamless transaction.
I found Max at infinity of palm Beach excellent to work with as well as everyone else who I worked with. Sincerely, Mrs Axelrod
I was very well taken care of by my salesman Max. Highly recommended. 💪🏽
Danny is always fair and very professional. He’s an asset to your team. Thanks
Max did help us to purchase our new qx60 and he was awesome
Brian was very professional and helpful 👏 👍 👌
Fabulous experience, my sales rep Andhy Garcia, was off the charts. I am in the Business as well and he exceeded all expectations!
This dealership is awesome! Everyone I have encountered has been accommodating and super friendly! I don’t normally write reviews but I thought I would make en exception since my experiences here are always great. Tony and Danny from the service department always make sure my car is in tip top shape and make sure I understand what is going on. I truly appreciate how informative they are and I thank them for their patience !
They did a wheelalignment for the body shop
Danny has been my service manager since I bought my car in 2021. He has always gone over and beyond to help me make my service super fast, on time, and easy. My car always is in amazing shape when I pick it up. And, he's just such a pleasure to work with. I wouldn't drive to this INFINITI if it weren't for his service and help. Thank you always so much for making my life so easy when it comes to my car. Much appreciated!!